Outbound Sales Team Leader
Cork [Cork]
€28,000 - €30,000 Per Annum
Ref: 890592
Type: Permanent
Benefits: Earn up to ¿34,000 per year, Subsidised Canteen, Parking
Do you have high-energy, strong people management experience in a fast paced sales environment? Can you bring out the best in a Sales Team?
A new opportunity has opened in Cork for an experienced Outbound Sales Team Leader to join a company with over 800 employees. This company can offer an experienced candidate the unique opportunity to work with one of the worlds largest media and entertainment enterprises with a much loved consumer product.
Job Description:
Managing a team of up to 12 Advisors your team will be targeted on contacting lapsed customers and renewing their interest in a diverse range of media products. Contacting existing customers and up-selling new media packages available to them on a trial basis. This position will require strong leadership skills, excellent communication skills, high-energy and the proven ability to inspire, engage and empower your team to reach the top.
Roles / Responsibilities:
Ensure Service Level Agreements are met Ensure sales and activity targets are reached Involvement in recruitment, training and development for the team Responsible for continuous improvement in all areas of the team and account, with a focus on customer satisfaction and Sales Advisor motivation Motivate, inspire, engage and empower staff to achieve results The analysis, creation and generation of reports Working closely with the Operations team to ensure the accounts success and profitability
Skills / Experience:
- The successful candidate will have a minimum of 12 months - 2 years Outbound Sales / Telesales experience
- Candidates with Inbound Sales experience may be considered
- Previous Contact Centre / Call Centre experience is required
- A proven ability to meet KPI's, SLA's, sales and activity targets
- Positive proactive approach to leading a team
- Strong planning and prioritization skills
- Excellent listening skills
- Conscientious
- Inspirational, motivational, high-energy
- Strong attention to detail with a focus on quality
- Reliable
Your contact for this position:
Name: Laura Wiltshier
Email: lwiltshier@lacreme.ie
Phone: 021-2300301
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