French Customer Services

Job Description:

My client,a dynamic growing multinational multi-national based in Shannon have an urgent requirement for a French speaking customer representative.

The successful candidate will join our busy Customer Service Department.

The key responsibilities for this position are as follows:

• Manage day to day customer orders
• Regular communication both verbal and written to customers on status of their orders
• Provide customers with status reports as and when required.
• Customer Queries
• Review of past demand and predicting future demand in consultation with the Sales and Customer Services Team
• Project work
• Any other reasonable request

Experience and Qualifications:

• Minimum 1 years Customer Service experience.
• Good verbal and written presentation/communication skills
• Ability to plan and co-ordinate priorities within a team environment
• Fluent in French .
• IT literate in use of Microsoft Office
• ERP Knowledge
• Business and commercial awareness