Job Description:
Our client, a leading Shared Services company in Dublin is looking to recruit an experienced Client Services Officer with German in City Centre
This is an exciting opportunity where promotional prospects and benefits will be on offer.
Fluency in English and German is essential to this position.
Duties:
- Administration of policies from enrollment to renewal
- Implementation of new business
- Update the client database
- Prioritise workload in line with personal and team targets
- Build positive working relationships both internally and with brokers and clients
- Participation in training newer team members and ad hoc projects where required
Requirements:
- Minimum 2 years experience in a customer services/SCM/Call Centre focused role
- Shared Services preferential but not essential
- Experience working in pressurized environment with tight deadlines
- Fluency in English and German
- Must demonstrate strong telephone communication skills with ability to influence and negotiate
- Demonstrate strong interpersonal, written and oral communication skills.
- Ability to work effectively in a team environment
- Honesty and integrity
- Accuracy and attention to detail
- Work well under pressure
- Results driven and solution oriented
- Proficient with Microsoft Office software (EXCEL, WORD, etc.)
Please be advised that only successful candidates can be contacted