Our Service, Your Thoughts

Our Service, Your Thoughts

A positive customer experience matters more than anything to us at La Crème. We aim to provide an excellent service to you at all times. To help us achieve this, your feedback is really important. We may not always get it completely right and, if there are any problems, we want to fix them. So
 
  • Whether you are looking for a job or looking to recruit
  • Whether this is your first contact with La Crème or you already know us well
  • Whether you have a query, a criticism, a suggestion or general feedback

… we are interested in what you have to say about your experience with our services.

Ultimately, the way we measure our service is based on your answers to the most important question, How likely are you to recommend La Crème to your friends and colleagues? We measure the answers scientifically, using the Net Promoter Score (NPS) methodology. Our Net Promoter Score tells us how well we are pursuing our mission to be an effective Career Ally. If you prefer to speak to our Operations Director call us on 00 353 1 4321500 or email in confidence to feedback@lacreme.ie

 

 

Feedback Comments

I secured my new role with help from Brenda Duffy who was extremely professional to deal with. She kept in touch through each step of the recruitment process, ensured I was fully briefed on the role and requirements prior to interview and was always available if I had any queries etc. I would happily recommend Brenda and La Crème to friends and family.
Catriona Phelan,

Becoming a temp at La Crème helped me gain experience that prepped me for the job I have now. When I initially began it was my first time doing temp work and I could not have asked for a more helpful and knowledgeable support system. Jamie Lee and Aimee made me feel comfortable with the new work I would be taking on reassured me that they were there for me if I ever had a question or needed help. I was extremely nervous to begin temping but as soon as I spoke with Jamie Lee and Aimee those nerves were no longer there, I knew I had them to guide me along the way. If I were to ever temp again, I would go straight back to La Crème and continue to recommend the agency to all of my friends. I cannot say enough positive comments about this agency and the staff.
Lara Joyce,

I just want to say thank you so much for working so hard to find me this role. All the advice you have given me along the way is very much appreciated and I hope it all stays with me for future career goals. I couldn't have asked for a nicer person to help me find a job!
Janette Lambe ,

I contacted Jamie-Lee at La Crème last year, who kindly invited me in for an informal chat. Jamie-Lee listened to what I had in mind and told me that as soon as a role came in, that she would contact me. Jamie-Lee and Susan contacted me regarding a couple of temporary roles. Last Christmas I was contacted about my current role. This was exactly what I had been looking for and I have been working in my ideal job for almost a year and start my permanent contract tomorrow. I would like to take this opportunity to thank the team at La Crème. You are very professional and listen to what the candidate wants, taking their background experience into consideration. I would highly recommend La Crème. Thank you!
Susan Hand,

I honestly can’t recommend La Crème as a recruitment agency enough.
Unfortunately, I have had experiences with other agencies in the past that made me a bit apprehensive when I decided to begin searching for another employment opportunity.
However, from the very first meeting with my consultant, Kerri, I was completely at ease. She was very attentive to what kind of employment I was searching for and consistently arranged interviews that were best suited to my abilities and personality. She has superb communication skills; I was always given very useful information about each company that I was interviewing for and lots of tips to have each interview go as smoothly as possible. I really wasn’t just another “name in the book” with La Crème, I had someone who was just as driven as I was to find myself the right career.
Sorcha Gallagher ,