2012 Salary Survey

Aileen McCarney - 02/01/2014

A telephone and email survey of 584 HR managers and business leaders across the Republic of Ireland was conducted.

A telephone and email survey of 584 HR managers and business leaders across the Republic of Ireland was conducted. The aggregated results of this research are used in this La Creme Salary Survey 2012.

CUSTOMER SERVICE
Permanent

Role Low € High €
Customer Services rep (0-2 yrs) 20 24
Customer Services rep (2-4 yrs) 24 30
Customer Services rep with Languages (0-2 yrs) 23* 25*
Customer Services rep with Languages (2-4 yrs) 25* 35*
Customer Services Team Leader 30 40
Customer Services Manager 35 60
Account Manager 28 40
Account Manager with Languages 28* 40*
Order Management Agent 25 35
Order Management Agent with Languages 25* 35*

*Salary may vary depending on language required

OFFICE SUPPORT - Personal Assistants
Permanent

Role Low € High €
Executive PA 35 55
Senior PA 30 45
Office Manager 30 55
Secretary (3+ yrs) 25 38
Secretary (1-3yrs) 22 31
Secretary (0-1 yrs) 20 25
Receptionist (3+ yrs) 25 35
Receptionist (1-2 yrs) 21 26
Receptionist (0-1 yrs) 19 22
Administrator (3+ yrs) 25 35
Administrator (0-3 yrs) 20 28
Sales Administrator 20 30
Data Entry 19 28
Purchasing Administrator / Shipping Clerk 25 32
Document Controller 25 32
Clerical Assistant 20 25

OFFICE SUPPORT - Personal Assistants
Temporary

Role Low p/h High p/h
Legal Secretary 12 16
Personal Assistant 12 17
Secretary (3+ yrs) 11 15
Secretary (1-3 yrs) 10 13
Receptionist (3+ yrs) 12 14
Receptionist (0-2 yrs) 10 12
Secretary / Receptionist (1-2 yrs) 11 13
Administrator 10 15
Data Entry Clerk 10 12
Customer Service Administrator (3+ yrs) 11 15
Customer Service Administrator (1-3 yrs) 11 13
Switchboard Operator 10 14
Customer Service Representative 9 13
Office Junior 9 11

 

Aileen McCarney's picture
Director | Dublin
+353 1 4321 500
aileenmccarney@lacreme.ie