Customer Service Adminsitrator

Location: 
Dublin City
Job Type: 
Temporary
Ref: 
BBBH738876
Salary: 
€31,000 - €35,000
Consultant: 
Aideen Hall

Role: Customer Support Administrator

Duration: Temporary

Location: Dublin City Centre

Our client an established Pharmaceutical brand are seeking a Temporary Customer Support Adminsitrator to support a busy sales team.

Responsibilities:

  • You will liaise with sales personnel and customers on a daily basis.
  • You will process orders for customers both domestic and internationally.
  • Support the team with orders processing, schedule the logistics and manage customer accounts
  • Fulfill assignment administrative orders to cash obligations
  • Answer all incoming calls from customers, address general inquires from prospective customers
  • Coordinate any deliveries for new sales orders or replacement parts
  • Track new orders on the systems and issue warranties
  • Use the SAP system to enter orders and process refunds and credits in a timely manner
  • Manage the CRM systems, update customer information where necessary
  • Coordinate deliveries with logistic partners, track the set up and arrange demonstration processes
  • Report on Sales Activities on a daily basis, liaise with Sales personnel, field personnel, distributors and corporate headquarters.

Requirements:

  • Experience using an order processing system such as Salesforce or SAP/ERP
  • Fluent in English, French is an advantage but not essential
  • Strong MS Office Skills

If you are immediately available please apply today.

Aideen Hall's picture
Senior Recruitment Consultant
353 (0) 1 4321555
ahall@lacreme.ie