Customer Service Advisor

Location: 
Cork
Job Type: 
Contract
Ref: 
BBBH772762
Salary: 
Competitive Salary
Consultant: 
Lauren Hendry

La Crème are currently recruiting for a number of Customer Service Administrators for a key client usually based in Little Island, Cork. The positions are 6-month fixed term contracts in the health sector.

Do you have a passion for providing excellent Customer Service while also using your administration skills?

Are you eager to work in a highly successful company with career progression opportunities, a great brand and team culture?

Successful candidates must be available for a start date of February 10th.

Attractive rate of pay plus bonus!

This role will initially be remote - working from home until the company return onsite later in 2021. You must have a strong internet connection to fully meet the requirements of the role.

Duties:

  • Ensure first class customer service via phone and email when responding to customer queries
  • Following up on customers queries via email
  • Maintain a busy email inbox
  • Database management
  • Review high volumes of documentation
  • Providing information and resolving queries
  • Meeting KPI's
  • Other ad-hoc duties as required

Requirements:

  • 1-2 years' work experience in a customer facing or customer support role
  • A passion for customer service and problem solving
  • Professional telephone manner
  • Strong communication skills and the ability to show empathy
  • Strong computer skills

If you have the relevant skill set, are available immediately and have a good internet connection at home, don't delay in applying today. This is a great opportunity with a large market leader.

BY APPLYING FOR THIS ROLE YOU ARE AGREEING TO OUR TERMS OF SERVICE WHICH TOGETHER WITH OUR PRIVACY STATEMENT GOVERN YOUR USE OF LA CRÈME SERVICES.

Lauren Hendry's picture
Senior Manager I Office Support I Cork
021 2300 301
lhendry@morganmckinley.com